Behavioural & Performance-based Techniques
Behavior Interviewing is a very reliable and valid candidate selection technique based on the work of Tom Janz, of the University of Calgary. While we all may say that past behavior is the best indicator of future behavior, we don’t act as if we believe this when we are interviewing candidates—often because we aren’t certain how to ask questions that will tell us about past performance.
This 2 day workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behavior-based examples of past performance, and the strategies that follow through on this process.
In addition to the work of Tom Janz, this workshop draws from the work of Stephen Jackson, who takes the behavioural interview one step further with a twelve-step process to hiring top performers.
What participants will learn:
At the conclusion of this program, participants will be expected to:
• Have a process for creating competency requirements for any given position
• Understand why behavioural interviews are two to five times more accurate than traditional interviews.
• Identify and apply the principles of behaviour interviews, and performance-based selection methods.
• Recognize the pattern of behavioural questions and use this pattern to design job-specific, behavioural, performance-based questions.
• Enhance professional interviewing skills with effective communication strategies and behavioural interviews techniques
• Role play and practice using behavioural interviewing skills*
• Develop a defensible scoring and evaluation process
• Complete the process through testing and reference checking.