Meeting Management-The Art of Making Meetings Work

 

conflict management

 

Meeting Management: The Art of Making Meetings Work

1. INTRODUCTION

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day program will be concerned with small working meetings–with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or simply defining with each other some mutual needs and fears and hopes. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.

2. OBJECTIVES

  • Understand the value of meetings as a management tool.
  • Recognize the critical planning step that makes meeting time more effective.
  • Identify the steps to take to create an open and safe forum for discussion.
  • Develop and practice techniques for handling counterproductive behaviour.

3. OUTLINE

  • The Basics for Effective Meetings
  • The Best and the Worst of Meetings
  • Holding Meetings
  • Preparing for Meetings
  • Agendas
  • Setting the Place
  • Meeting Preparation
  • Leading a Meeting
  • Your Role As Group Leader
  • Process and Content
  • What is a Facilitator? Why Have One?
  • Key Behaviours for a Facilitator
  • How to Control a Meeting
  • Difficult Meeting Participants

4. OUR TRAINING METHODOLOGY/PROCESS

  • This course was designed to deal with practical issues and transfer simple yet useful techniques.
  • The program is provided through:
    o Lectures;
    o Presentations;
    o Self assessment tools;
    o Case Studies;
    o Group work.
  • The course encompasses adult education principles and learning styles, that is:
    o Knowledge transfer (lecturing);
    o Interaction (questioning);
    o Participation (discussions);
    o Group work (application).

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