INTRODUCTION

Experienced project managers and consultants need to understand and develop the skills related to programme management. Programmes are different from Projects in that the outcomes and not the outputs are important. The programme manager needs to deal with multiple and potentially conflicting priorities and demands on resources. This discipline incorporates a number of leadership, change and project skills.

This course introduces you to the concepts of, change, risk, benefits, business cases, stakeholder management, communications, issue resolution, governance and the programme management lifecycle.

1. OBJECTIVES

Learn about the concept and principles of programme management.
The programme lifecycle.
The understanding and managing of benefits, outcomes and conflicting priorities.
Understanding and implementing programme governance.
Learning how to manage portfolios.
Understanding and managing risk.
Learning how to identify, manage and prioritise issues.
Learning about programme leadership.

2. OUTLINE

Introduction
Change
The programme management framework.
The principles
Organisation and leadership
Responsibilities
Programme office
Benefits management
Stakeholder management & communications
Risk and Issue management
Business case management
Quality management

The programme management lifecycle
Processes and products
What is a programme?
Governance
Managing a portfolio
Managing benefits
Closure

3.Conclusion

Optional topics
Procurement
Checkpoints and gates
Health checks
Managing conflict