Service Excellence – Critical Elements of Customer Service This one day workshop is for any employee who deals with the public or who serves those who do deal with the public. Customer service skills can increase your value to your…


Customer Service Training – Critical Elements of Customer Service This one day workshop is for any employee who deals with the public or who serves those who do deal with the public. Customer service skills can increase your value to…


INTRODUCTION Managing Customer Service – The need for leading, promoting, and enhancing a customer-focused culture, are essential within every organisation. Leading, creating, and enhancing a customer-focused culture are essential within government departments. This workshop will provide you with an opportunity…


INTRODUCTION Employees who deal with the public or who serve those who do deal with the public. Customer service skills can increase your value to your company and advance your career at the same time. 1. OBJECTIVES Recognize that service…