What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

If your supervisor said any of these things to you right now, what would you say?
 “We’re missing key figures for that report. Just fill them in for now.”
 “Just sign that contract for me.”
 “Can you transfer this money to my personal checking account?”
 “I want you to watch Susan and see what she does on her lunch hour.”

This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

• Introduction and Course Overview
• What is Ethics?
  o Defining Ethics and Morals
  o Values Identification
• Taking Your Moral Temperature
• Why Bother with Ethics?
• Kohlberg’s Six Stages
• Some Objective Ways of Looking at the World
• What Does Ethical Mean?
• Avoiding Ethical Dilemmas
• Pitfalls and Excuses
• Developing an Office Code of Ethics
• Keys to an Ethical Office
• Basic Decision-Making Tools
  o The Three-Phase Model
  o The Problem-Solving Toolkit
• Ethical Decision Making Tools
• Addressing Dilemmas with Company Policy, Co-Workers,
• Clients, and Supervisors
• What to Do When You Make a Mistake