An effective human resource professional knows that managing employee performance is more than conducting performance reviews or disciplining staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.

A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save your organization thousands of dollars. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. This two-day workshop will show you how to give them what they need to feel welcome, know why they were hired, and know how to do the job.

OBJECTIVES

• Understand how important an orientation program is to an organization.
• Identify role of the human resource department in the orientation program.
• Recognize how the “commitment curve” affects both new employees and their managers.
• Know what companies can do to deliver their promise to new employees.
• Determine the critical elements of effective employee training.
• Establish the importance of having an employee handbook for new and long-term employees.

OUTLINE

• Finding, Hiring, and Keeping Good People
• Building Employee Commitment
  o Clarity
  o Competence
  o Influence
  o Appreciation
• Perception
• Fast-Track Orientation
• Designing a Successful Orientation Program
  o Using Your Experience
  o Mistakes to Avoid
• The Eight Orientation Habits of World Class Employers
• Obtaining Buy-In
• The Commitment Curve
• Characteristics of a Successful Orientation Program
• Employee Training
  o Preparing Effective Training
  o The Learning Styles Inventory
  o Learning Styles Explained
  o Similarities and Preference Patterns in your Group
• Addressing Learner Needs and Expectations
• Working with External Providers
• The Nine Principles of Adult Learning
• How to Build and Sustain Interest
• The Baby Boomer Generation vs. Generation X
• Creating Employee Manuals
• An Orientation Checklist
• A Personal Action Plan