List of Courses Title Category Change Management Finance for Non-Financial and Project Managers Negotiation Skills Customer Service Principles of Assertiveness Conflict Management Programme Management Train the Trainer 1 Project Management Principles of Project Management Coaching Mentoring Business Writing Skills Professional Practice Management Presentations and Public Speaking Time Management: Get Organised for Peak Performance Principles of Professional Consulting Business Communication Skills Motivating Your Workforce Anger Management Managing Customer Service Advanced Writing Skills Teamwork – Building Better Teams Building Your Self Esteem and Assertiveness Skills Business Etiquette: Gaining That Extra Edge Business Leadership: Becoming Leadership Material Change Management- Change and How to deal with it Change Leadership Coaching- A Leadership Skill Coaching Skills Customer Service-Critical Elements Customer Service Service Excellence Budgets and Managing Money Finance for Event Managers Finance for Non-Financial Managers Administration Skills Business Succession Planning- Developing and Maintaining a succession plan Conducting Effective Performance Reviews Office Ethics and You: Making Good Decisions Effective Leadership Employee Dispute Resolution-Mediation through Peer Review Hiring Smart – Behavioral Interviewing Techniques Human Resource Training- HR for the non-HR Manager Orientation Handbook- Getting Employees off to a Good Start Performance Management – Managing Employee Performance Strategic Management Team Building- Developing High Performance Teams Celebrating Diversity Branding & Marketing for Professionals Building Relationships for Success in Sales Client Interviewing and Fact Find Skills Influence & Relationship Building Project Management-Advanced Project Management- Intermediate Project Management- Understanding Project Mangement Marketing and Sales Professional Selling Skills Sales Training – Dynamite Sales Presentations Sales Training – Overcoming Objections to Nail the Sale Sales Training – Prospecting for Leads like a Pro Sales Training- Selling Smarter Telemarketing: Using the Telephone as a Sales Tool Business Writing that Works Communication Strategies Conflict Resolution – Dealing with Difficult People Conflict Resolution – Getting along in the Workplace Negotiating for Results Stress Management Training The Minute-Taker’s Workshop Time Management Writing Reports and Proposals Problem Solving and Decision Making Facilitation Skills Understanding Meeting Management The Art of Making Meetings Work Train the Trainer 2 The Practical Trainer Train the Trainer 3 Advanced Skills for Practical Trainer Train the Trainer 4 Developing your Training Program Train the Trainer 5 Using Activities to make Training Fun Train the Trainer 6 Inspire, Motivate, Educate Archived Professional Services Training & Development Training Services List of Courses Menu Training Services List of Courses Coaching & Mentoring Research